Thames Valley Investment Advisers Ltd, trading as Thames Valley Investments is committed to protecting your privacy and we take our responsibilities regarding the security of your information seriously.  We comply with the European General Data Protection Regulation (GDPR), and UK Data Protection laws.

This policy explains how we use any personal information we collect about you when you use this website.  Thames Valley Investments are committed to long term relationships with our clients, and we understand that privacy is important.  No matter whether you are a client, or just a visitor to a website, we will not sell or trade the personal information that you provide to us.

Cookies

Like most websites, we use cookies to remember user preferences, and enable the host to manage server load, to avoid the website being slow to load because it is dealing with too many requests.

We specifically use cookies for Google Analytics, which helps us understand how people use our website. All information gathered is anonymous, unless you willingly pass your details to us by submitting our contact form and helps us provide a better browsing experience.

If you want to disable cookies you will need to change your website browser settings to reject cookies. How you do this will depend on the browser you use.

We do not share your personal information with other organisations or persons, unless we have detailed that we do so in this policy, or have your express permission to do so, or under special circumstances, for example, if required to do so by law.

What Other Personal Information do we Collect about you?

We may collect your name and email address if you willingly complete a contact form. We collect this information to respond to your request for us to make contact with you.

How will we use the information about you?

We collect this information in order to respond to your request for us to make contact with you.

Access to your information and correction.

You have the right to request a copy of the information that we hold about you. If you would like a copy of this information then please write to us at the address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Links

Our website contains links to other websites, such as the UK Government’s State Pension calculator, and links to login pages for some investment platforms.  This Privacy Policy only covers actions on the Thames Valley Investments website.  We do not pass your personal information from our website to the next website.  Once you click a link to an external website, responsibility for the ongoing privacy protection of your information passes to the owner of the external website.

Changes to our privacy policy

We keep this policy under regular review and we will place any updates on this website.

How to contact us?

If you have any comments, queries or requests relating to this policy or the information we hold about you, please write to us at:

Compliance Officer
Thames Valley Investments
4 Wellington Business Park
Crowthorne
Berks RG45 6LS